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Be Car Care Aware The CustomerLink Customer Relationship Management (CRM) system reminds vehicle owners of future service intervals, provides coupons, surveys, or thank you letters on behalf of your shop. This communication allows you to greatly increase your car count, retain your customer base, and generate greater profits without having to invest your time and effort. This communication takes the form of emails, letters, postcards and survey forms, and greatly increases the probability that customers will return to your shop several times a year for recommended service and maintenance. The program also affords you the luxury of scheduling and performing preventative maintenance work on vehicles, thus
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